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Another option you can try is to Update your carrier settings on your iPhone or iPad. Learn more about Location Services on your iOS device. Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspot, and cellular towers to determine your location. If you're having issues capturing drives, please fill out the form at support.mileiq. Try a different location or switch to a different Wi-Fi network. Learn more in How To: Pause Automatic Drive Detection This allows you to specify a time for automatic tracking to resume and ensures you don't miss any drives. If you need to stop tracking drives for a period of time, we recommend that you use the pause function within the MileIQ app instead of changing your location settings. For automatic drive detection to work, location services for MileIQ must be set to Always.

Do not select the "While Using the App" option, as it will prevent MileIQ from detecting drives consistently. Important: iOS 11 now allows the option to use location services only when an app is in use. To confirm your location settings are correct, go to Settings > Privacy > Location Services (On) > MileIQ and make sure they're set to Always.

On Apple devices like iPhones and iPads, Location Services are required to be On and set to Always for MileIQ to detect drives.